- SHIPPING POLICY
- Software /Digital Item
- How soon after purchase will I receive my software?
- Upon receipt of your order, we will send an order confirmation email. If you have already paid you will receive separate emails. The first email will contain your Order dispatch and the second email will contain a download link for your products, as well as the licence keys you’ve purchased. The product delivery is done by Email . If you have not received any of the above mentioned emails you can contact us at: [email protected]
- Order confirmation is immediate.
- Codes and are dispatch within some time of your payment.
- Fulfilment of your order and allocation of the products will be done within few hours of your payment.
- This policy is applicable to worldwide orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
- A. SHIPPING COSTS
- Shipping Cost will show at checkout.
- B. TRANSIT, HANDLING & ORDER CUT OFF TIME FOR STANDARD SHIPPING FOR USA
- Generally, shipments are in transit for 1 business day (Monday to Sunday).
- Order cut off time will be 10:00 PM BST
- Order handling time is 0 – 1 business day (Monday to Sunday ).
- C. TRANSIT, HANDLING & ORDER CUT OFF TIME FOR EXPRESS SHIPPING
- Generally, shipments are in transit for 1 business day (Monday to Sunday ).
- Order cut off time will be 10:00 PM BST
- Order handling time is 0 – 1 business day (Monday to Sunday).
- D. DELIVERY TERMS
- We use the Digital delivery method to deliver the product.
- E. CHANGE OF ADDRESS
- We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at
- Email [email protected]
- Phone: +44 7419596008
- F. CANCELLATIONS
- If you change your mind before you have received your order, we are unable to accept cancellations at any time after 24 hours after you have placed an order
- G. PARCELS DAMAGED IN TRANSIT
- If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
- Electronics / Physical items
- We use DPD’s Priority service for deliveries for Physical item . For digital items and software sent over the email provide on the order securely
- Our order cut-off time for Next Day delivery is 6pm. Orders placed after this time will be despatched the following day.
- All orders must be signed for upon delivery.
- Not going to be in? No problem! Use DPD’s ‘Pickup’ service at checkout and have your order delivered to your local store for collection at a time that’s convenient for you.
- Any queries contact us at: [email protected]